Assess Your Organization
Determine the current knowledge of shared decision-making in your health care organization and most importantly, the status of basic beliefs that will determine your success.
When it comes to provider and patient involvement in health care decision-making, how would you rate your health care teams?
See a list of Shared Decision-Making Competencies
Does the system of patient scheduling and panels work to develop strong relationships between providers and patients?
Are the patient’s values and preferences asked for in conversations?
What is the knowledge of the evidence for treatment options for preference sensitive conditions?
Do the providers have experience in working together to standardize their approach to clinical conditions?
Do they understand how this standardization benefits your improvement efforts?
Are the providers comfortable with ambiguity and can they be patient with the process of decision-making that supports that individual patient?
Do your processes support the involvement of family members and time for patients to think about their values and preferences?
Tip:
During your assessment, engage your physician staff, nursing operations, patient education department, patient experience task force, patient advisory committee, diversity council and others. These partners can help you do a gap analysis.